Features

Every feature your OPD needs. Nothing it doesnโ€™t.

Booking, a real-time queue, patient history, reminders and roles, built mobile-first for clinics and hospitals.

Online booking

Book in 3 taps. Double-booking is impossible.

Share one link on your website, Google profile, by text or as a QR code. Patients pick a clinician and an open slot, then confirm. Slots are locked at the database level, so two patients can never land on the same one.

  • Clinician and department selection
  • Only real open slots shown
  • Instant queue number and confirmation
  • Patients reschedule or cancel themselves
Dr. EllisDr. Patel10:3011:30Token 7 โœ“Reminder set
Real-time queue

Everyone sees the same status, instantly.

When the front desk checks a patient in, the clinicianโ€™s queue and the patientโ€™s phone update in the same moment. Fewer calls, calmer waiting rooms.

Bookedโ†’Checked inโ†’In consultationโ†’Completed
  • Booked โ†’ Confirmed โ†’ Checked in โ†’ In consultation โ†’ Completed
  • Walk-ins join the same queue with a token
  • Patients wait outside, not in a crowded hall
Mei TanIn consultation
Sarah MillerChecked in
James LeeBooked
Patient history

The whole story, on one timeline.

Consultations, operations and procedures, medicines and follow-ups appear in order. Doctors see what matters before the patient sits down.

  • Visit notes and diagnoses
  • Procedures
  • Medications with dosing schedules
  • Follow-ups with automatic reminders
ConsultationMar 12 ยท Fever, BP 128/84
ProcedureApr 2 ยท Minor excision
Follow-upApr 16 ยท Wound review
Reminders

SMS, WhatsApp and voice reminders, on autopilot.

Turn on the channels you want and choose how many hours before. Voice calls reach patients who donโ€™t read texts. Follow-up reminders go out on their own.

  • Booking confirmations
  • Appointment reminders, hours-before setting
  • Follow-up reminders
  • Voice-call reminders
SMS & WhatsApp reminders
Voice-call reminders
Follow-up reminders
Send 3 hours beforeโฑ 3h
Roles & access

The right screen for every person.

Four roles, each with exactly the access it needs. Staff accounts are approved by your admin, and access control is enforced at the database row level.

AdminClinicianFront deskPatient
Book, reschedule, cancelโœ“ Yesโœ“ Yesโœ“ YesOwn
Walk-ins & check-inโœ“ Yesโœ“ Yesโœ“ Yesโ€” No
See live queueโœ“ YesOwn queueโœ“ YesOwn token
Write visit notes & prescriptionsโ€” Noโœ“ Yesโ€” Noโ€” No
Edit doctor scheduleโœ“ YesOwnโ€” Noโ€” No
Approve staff & settingsโœ“ Yesโ€” Noโ€” Noโ€” No
View / download recordsโœ“ YesOwn patientsโ€” NoOwn data
Analytics

Know your busy hours and your no-shows.

See appointments by hour, no-show rate, average wait and follow-ups due. Shift slots where the crowd actually is.

  • Daily and weekly load
  • No-show and cancellation reports
  • Follow-up completion
Works on any phone

An app without the app store.

docbook.ai is a progressive web app. It installs from the browser, loads fast on mobile data and keeps recent screens available offline.

  • Android, iPhone, tablet and desktop
  • Add to home screen in one tap
  • Automatic updates, nothing to install
๐Ÿ“ฒ Add to Home Screenโšก Fast on 4G๐Ÿ“ด Offline-ready
Security

HIPAA-aligned security controls.

Encryption in transit and at rest, row-level access control per role, admin-approved staff accounts and an activity trail. Patients can access and download their own data.

  • TLS + encryption at rest
  • Row-level access per role
  • Least-privilege staff access
  • Consent, access and audit trail
๐Ÿ›ก๏ธ HIPAA-aligned security controls๐Ÿ›ก๏ธ Encrypted in transit & at rest๐Ÿ›ก๏ธ Role-based access

Run a calmer clinic from tomorrow

Live in a day. 14-day free trial, no credit card, no per-booking fees.