Every feature your OPD needs. Nothing it doesn’t.
Booking, a live queue, patient history, reminders and roles, built mobile-first for Indian clinics and hospitals.
Book in 3 taps. Double-booking is impossible.
Share one link on WhatsApp, Google or a QR code. Patients pick a doctor and a free slot, then confirm. Slots are locked at the database level, so two patients can never land on the same one.
- Doctor and department selection
- Only real free slots shown
- Instant token and WhatsApp confirmation
- Patients reschedule or cancel themselves
Everyone sees the same status, instantly.
When reception checks a patient in, the doctor’s queue and the patient’s phone update in the same moment. No calls, no shouting names, no “how long, doctor?”.
- Booked → Confirmed → Checked in → In consultation → Completed
- Walk-ins join the same queue with a token
- Patients wait outside, not in a crowded hall
The whole story, on one timeline.
Consultations, operations and procedures, medicines and follow-ups appear in order. Doctors see what matters before the patient sits down.
- Visit notes and diagnoses
- Procedures and operations
- Medicines with 1-0-1 dosing and duration
- Follow-ups with automatic reminders
WhatsApp and phone-call reminders, on autopilot.
Switch reminders on in Settings and choose how many hours before. Add call reminders for patients who don’t read messages. Follow-up reminders go out on their own.
- Booking confirmations
- Appointment reminders, hours-before setting
- Follow-up reminders
- Phone-call reminders for older patients
The right screen for every person.
Four roles, each with exactly the access it needs. Staff accounts are approved by your admin, and access control is enforced at the database row level.
| Admin | Doctor | Reception | Patient | |
|---|---|---|---|---|
| Book, reschedule, cancel | ✓ Yes | ✓ Yes | ✓ Yes | Own |
| Walk-ins & check-in | ✓ Yes | ✓ Yes | ✓ Yes | — No |
| See live queue | ✓ Yes | Own queue | ✓ Yes | Own token |
| Write visit notes & prescriptions | — No | ✓ Yes | — No | — No |
| Edit doctor schedule | ✓ Yes | Own | — No | — No |
| Approve staff & settings | ✓ Yes | — No | — No | — No |
| View / download records | ✓ Yes | Own patients | — No | Own data |
Know your busy hours and your no-shows.
See appointments by hour, no-show rate, average wait and follow-ups due. Shift slots where the crowd actually is.
- Daily and weekly load
- No-show and cancellation reports
- Follow-up completion
An app without the app store.
docbook.ai is a progressive web app. It installs from the browser, loads fast on 4G and budget phones, and keeps recent screens available offline.
- Android, iPhone, tablet and desktop
- Add to home screen in one tap
- Automatic updates, nothing to install
Built for the DPDP Act 2023 from day one.
Data stays in India, encrypted in transit and at rest. Consent is captured at sign-up, and patients can access and download their own data.
- Data stored in India (AWS Mumbai)
- TLS + encryption at rest
- Row-level access per role
- Consent, access, correction and audit trail
Run a calmer clinic from tomorrow
Set up in a day. 14-day free trial, no credit card, zero commission.