Bookings, live queue and patient history. One simple app.
Book the doctor. Skip the wait.
Patients book in 3 taps. Your front desk, clinicians and patients see the same queue, live. SMS, WhatsApp and voice reminders cut no-shows. Flat monthly price.
“No per-booking fee, just a flat monthly price. Our front desk calls dropped by half in the first month.”
SM
Dr. Sarah MitchellFamily physician, Austin, TX
★★★★★
“Set up our three clinicians in an afternoon. Approving staff and setting reminder rules was straightforward.”
JO
James O'ConnorPractice manager, Manchester, UK
★★★★★
“Recall reminders for cleanings run themselves now. Patients reschedule without calling us.”
DT
Dr. Daniel TanDentist, Singapore
★★★★★
“Parents wait in the car until their child is next. Our waiting room is finally calm.”
RH
Dr. Rebecca HughesPediatrician, Bristol, UK
★★★★★
“Role-based access was the deciding factor. Reception can manage bookings but never sees clinical notes.”
PR
Priya RamanClinic owner, Singapore
★★★★★
“Post-op follow-ups are scheduled while I write the note. Nothing slips through anymore.”
MC
Dr. Michael ChenOrthopedic surgeon, San Jose, CA
Illustrative testimonials from early pilot users. Names changed for privacy. Read all reviews →
FAQ
Questions, answered
How do patients book an appointment?
They open your booking link (from your website, Google profile, a text message or a QR code), choose a clinician, pick an open slot and confirm. That’s 3 taps. They get a queue number and confirmation instantly.
Do patients need to download an app?
No. docbook.ai is a progressive web app (PWA). It opens in any browser on Android or iPhone and can be added to the home screen, with no app store needed.
Can two patients get the same slot?
No. Double-booking is blocked at the database level, so even simultaneous taps on the same slot result in only one booking.
How do walk-ins work?
Your front desk adds a walk-in in seconds. They receive a queue number and join the same live queue as online bookings.
Can patients see the live queue?
Yes. Patients see their status (booked, checked in, in consultation, completed) update on their phone in real time, so they can wait in the car or a nearby café.
Can patients reschedule or cancel themselves?
Yes, from their phone, anytime. The freed slot becomes available to others immediately.