One price per clinic per month. No fee per new patient, no cut of your revenue, ever.
For a solo practitioner getting started with online booking.
per clinic · billed annuallyper clinic · billed monthly
Save $72/yrFor busy practices with a front desk. Most clinics pick this.
per clinic · billed annuallyper clinic · billed monthly
Save $240/yrFor hospitals and multispecialty centers.
per clinic · billed annuallyper clinic · billed monthly
Save $600/yr💡 Clinic plan = less than $2.60/day. Cheaper than one missed appointment.
Prices in USD, plus applicable taxes. Multiple locations? Talk to us.
| Feature | Starter | Clinic | Hospital |
|---|---|---|---|
| Booking & queue | |||
| Online booking page | ✓ Included | ✓ Included | ✓ Included |
| Clinicians | 1 | Up to 5 | Unlimited |
| Appointments / month | 300 | Unlimited | Unlimited |
| Live real-time queue | ✓ Included | ✓ Included | ✓ Included |
| Walk-ins & tokens | ✓ Included | ✓ Included | ✓ Included |
| Double-booking protection | ✓ Included | ✓ Included | ✓ Included |
| Multi-department queues | — Not included | — Not included | ✓ Included |
| Reminders | |||
| SMS/WhatsApp reminders / month | 300 | 2,000 | 10,000 |
| Voice-call reminders | — Not included | Add-on | 1,000 min included |
| Follow-up automation | — Not included | ✓ Included | ✓ Included |
| Patient records | |||
| Patient history timeline | ✓ Included | ✓ Included | ✓ Included |
| Prescriptions & dosing schedules | ✓ Included | ✓ Included | ✓ Included |
| Patients can download their data | ✓ Included | ✓ Included | ✓ Included |
| Team & insights | |||
| Roles | Clinician | Admin, clinician, front desk | All + departments |
| Analytics & no-show reports | — Not included | ✓ Included | ✓ Included |
| Data export | CSV | CSV | CSV + API |
| Custom-domain booking page | — Not included | — Not included | ✓ Included |
| Security & support | |||
| Audit-friendly activity trail | ✓ Included | ✓ Included | ✓ Included |
| Encryption in transit & at rest | ✓ Included | ✓ Included | ✓ Included |
| Consent & data-rights tools | ✓ Included | ✓ Included | ✓ Included |
| Support | Email & chat | Email, chat & phone | Priority + onboarding manager |
docbook.ai is your own scheduling and front-desk tool, not a marketplace. We charge a flat fee, never a fee per new patient.
| Typical marketplaces | docbook.ai | |
|---|---|---|
| Fee per booking | Per-new-patient fees are common | ✓ None. Flat monthly price |
| Who owns the patient relationship | The platform | ✓ Your clinic |
| Search ranking | Paid placement often shown first | ✓ No ranking. It’s your own booking page |
| Cost as you grow | Rises with every booking | ✓ Same flat price |
| Patient data | Held and used by the platform | ✓ Yours. Export anytime |
| Live front-desk queue | Usually not included | ✓ Built in, real-time |
| Reminders | Platform-branded | ✓ In your clinic’s name: SMS, WhatsApp & voice |
No. You pay one flat monthly price per clinic. Every booking, walk-in and follow-up is included, and your cost doesn’t rise with patient volume.
You choose a plan and pay. If you don’t, your account pauses. No surprise charge, because we never asked for a card.
Prices are shown before taxes. Applicable sales tax or VAT is added on the invoice.
Appointments keep working. Buy a top-up pack or move up a plan. We alert you at 80% usage.
Yes, anytime. Upgrades apply immediately; the difference is adjusted on your next bill.
Cancel within 30 days of an annual payment for a full refund. After that, you keep access until the end of the paid period.
Live in a day. 14-day free trial, no credit card, no per-booking fees.